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TELEPHONE ORDER HOTLINE 1-800-798-1628
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USE OUR INQUIRY FORM ONLINE
Sizing:
We have found height to be the most critical measurement when using our size charts. Next in importance is your chest/bust measurement. This measurement should be made with a cloth measuring tape, and measured around your chest/bust at the nipple level. While measuring you should relax your breath. Your arms should be down at your sides. It is best to have someone make this measurement for you.
If you would like to have us recommend a size, please email us with your...
Height (please convert to feet and inches) =
Weight (please convert to pounds) =
Chest/Bust (as measured at nipple level in inches) =
Waist (belt level in inches) =
Sport you will be using a wetsuit for =
Payment:
We accept VISA or MASTERCARD and usually ship within 24 hours (not including weekends). On-Line Orders are protected on our Secure Server.
Return Policy:
On International orders, we will refund product for up to forty five days IF UNUSED (tags not removed). We will happily exchange product size for up to forty five days if dissatisfied with fit. Refunds or exchanges do not include shipping charges. Customers are responsible for all shipping charges.
International Shipping Charges: (orders shipped outside the US)
International Orders are shipped Airmail Parcel Post and must be insured. The shipping costs charged are calculated directly from the United States Postal Service website.
To get an idea of your shipping costs, please go to the United States Postal website at: www.usps.com
Product Weights - product weights vary by size. The following weight ranges will give you an idea of your shipping costs. Please include insurance when using the USPS shipping calculator.
Item: Average Weight:
Fullsuits (long sleeves with long legs) 6 - 7 pounds
Sleeveless Fullsuits (sleeveless with long legs) 5 - 6 pounds
Shorty (short sleeve with short leg) 4 -5 pounds
Tops (long sleeve top) 3 - 4 pounds
Additional Considerations:
Customs and/or Duty - Please check with the customs agency of your country to determine if additional import fees apply. Customers are responsible for any customs or duty charges. Many of our customers have orders shipped to friends visiting the states.
Speed - Shipment times shown on the USPS website are averages. We have found postal estimate times of 4-10 days generally run closer to 10 days. Additional delays may be caused by the custom’s agency of your country.
Repairs - Although we offer a Lifetime Seam Warrantee, it may be more cost effective to do minor repairs yourself. A small can of wetsuit glue (available at most dive or surf shops) can be used to fix minor repairs. Customers are responsible for return shipping on repairs.
Availability - Not all of our products are available for international shipments. Products available for international shipments will have our “world wide shipping” icon displayed on the individual products page.
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